CITA Advisory

The role

This role is designed to provide the expert advice required to help the charity define and manage an IT based change project(s) in line with the organisation’s business objectives. CITA Advisory volunteers are typically experienced IT professionals, with at least 5 years experience of effectively using IT to help organisations meet their business objectives. They will be current, or recent, practitioners who can provide charities with objective and impartial advice.

Amongst other things, a good CITA Advisory volunteer will help to:

  • Generate a clear audit of the charity’s starting point in terms of software and hardware
  • Identify the change project(s) needed to help the charity realise the best possible return from its investment in IT
  • Generate a clear vision of the strategic objectives of the change project and the IT changes needed to achieve it
  • Design and maintain a plan to achieve the objectives
  • Advise on the execution of the plans, including key supplier selection/procurement
  • Project manage any free delivery resources provided by CITA

An CITA Advisory volunteer does not become an executive of the charity. They won’t, for example, be expected to:

  • Act as a helpdesk or fix day-to-day technical issues
  • Directly supervise suppliers, volunteers or staff
  • Write detailed policy/procedure documents

Person description

We are seeking volunteers based in the United Kingdom with at least 5 years’ experience in either:

  • Developing, implementing and managing IT systems (software and hardware) to meet your organisation’s business objectives. Your job title is likely to be CIO, IT Director or IT Manager
  • Advising clients as a consultant on the procurement and implementation of IT systems (software and hardware) to meet their business objectives

In all cases you should have experience of:

  • Requirements gathering, specifying and procuring IT systems to support organisational objectives
  • Developing and delivering IT strategy and plans

You won’t be a master of everything, and you may no longer be a current technical guru in any particular field of IT. You will however have led IT related projects, and will understand the critical importance of planning, requirements, governance, project management and training. You will be comfortable with procurement processes and managing suppliers.

It is important to recognise that you will have to mould your skills into the context of the charity. They may not be able to afford the best technology, or the highest level of project governance. Your job will be to help them act as professionally as possible, commensurate with their resources and the impact required.

What impact will the opportunity have?

You will be helping a charity to achieve the best return possible from its investment in IT.

What’s in it for the volunteer?

This is a great opportunity to use your specialist skill set by giving expert advice to help charities’ resources go further through the use of IT.

Time commitment

This will vary depending on the assignment. You will agree a scope of work and time commitment with the charity that you are comfortable with.

How to volunteer

If you are a new volunteer you can apply by registering for an account below. If you are an existing volunteer, log into your account and select CITA Advisory to let us know that you are interested in volunteering for this service.

“A very rewarding and humbling experience, that allowed me the opportunity to help a smaller charity in its quest to improve and maximise the use of ICT.”
“The process is so easy, and the commitment is nicely ‘time-boxed’, so I knew I was getting into something that I could afford the time for.”
“CITA offers a fantastic platform to share skills and competencies with those who may not even know where to start looking for IT help – let alone know what questions to ask or be able to afford the costs involved in obtaining professional consultancy or expertise.”
“I enjoyed stepping outside of my day job to provide some advice.”
“CITA has facilitated me to use my skills in helping organisations at the other end of the country whom I had never heard of.”
“I always wanted to see if I could use my skills and experience to help non-profit organisations. The charities truly value your time, because it is truly of value, which is not only great for them but is really worthwhile to be part of from a personal point of view.”
“I would definitely recommend volunteering for this organisation.”
“I thoroughly enjoyed the opportunity to do something which was technically much more fun than my day job.”
“My experience exposed me to dabble with new open source technologies which might not be possible under corporate organisations. This experience has added to my skill-set and prospective employers are impressed with my accomplishments.”

“Being a CITA volunteer is fantastically rewarding.  Not only do you have the satisfaction of being able to share your expertise to help charities move forward and make good technology decisions but, meeting a variety of different people and charities with different objectives has broadened my knowledge of societal issues and shines a light on great people doing great things.”

“CITA provided a great opportunity for me to volunteer to help communities without entering into a long term commitment if they are unable to. Signing up was easy and the results very rewarding.”