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Unleashing Potential: A Guide to Tech Tools for Charities

In a world increasingly driven by technology, charities must adapt to stay effective, efficient, and relevant. For UK-based charities, especially those with limited IT resources or technology knowledge, navigating the digital landscape can be daunting. However, with the right guidance and right tools in hand, your charity can truly leverage technology to magnify your impact. This guide highlights some of the best tech tools that can empower your charity.

Woman working on a laptop

1. Cloud Computing

Cloud storage systems like Google Drive or Dropbox provide a secure and accessible place for your charity to store all its digital assets. These platforms allow for real-time collaboration, document sharing, and seamless remote work functionality, all while reducing your dependency on physical storage hardware.

2. CRM Systems

A CRM (Customer Relationship Management) system like Salesforce or Zoho provides a powerful platform for managing all of your donor information, volunteer databases, and fundraising efforts. It helps you create personalised communications, manage your interactions with supporters, and make data-driven decisions.

3. Project Management Tools

Tools like Trello or Asana can help you manage your charity's projects, tasks, and deadlines more effectively. These platforms encourage collaboration, improve transparency, and help keep your team on track and coordinated.

4. Website Builders

Your charity's website is often the first point of contact for potential donors and volunteers. Tools like Wix or Squarespace can help you create a visually appealing, user-friendly website without needing advanced coding skills.

5. Graphic Design Tools

Promoting your charity's mission through visually engaging content is crucial in today's digital spaces. Canva offers an easy-to-use interface with a large library of templates that can be used to create social media posts, infographics, reports, and more.

6. Online Fundraising Tech Tools

There's a whole world of tools available to make your fundraising efforts more effective, reaching out to a whole new audience of supporters. Platforms like JustGiving and GoFundMe make it simple for your supporters to donate directly. They offer secure payment gateways and even features like Gift Aid that increases the value of donations at no extra cost.

7. Social Media Management Tools

Platforms like Hootsuite or Buffer help manage your charity's social media presence. These tools allow you to schedule posts, monitor engagement, and respond to followers from a central dashboard, saving time and boosting your online visibility.

8. Online Collaboration Tools

Tools like Google Suite allow your team to collaborate on projects from anywhere, increasing productivity and enabling flexible working for your staff.

9. Video Conferencing Platforms

With the rise of remote work and virtual events, tools like Zoom or Microsoft Teams have become essential. These platforms allow you to communicate effectively with your team, volunteers, and donors, irrespective of their location.

10. Cybersecurity Tools

Security should never be overlooked, so it's important to use trusted resources that ensure the safety of your charity's data. Cybersecurity tools like Norton Anti-virus and ExpressVPN are an important component for maintaining a secure online environment.

11. Volunteer Management Software

Such software helps in managing and optimising your volunteer resources, thus ensuring efficient use of time and human capacity.

12. Donation Tracking Software

Online donation platforms like JustGiving or GoFundMe simplify the donation process for your supporters and make it easier to administer fundraising efforts. They provide easy-to-use interfaces, secure payment gateways, and in some cases, fundraising tools and tips.

13. Email Marketing Software

Email remains a powerful communication tool for charities. Tools such as Mailchimp or MailerLite can streamline your email campaigns, allowing you to design professional-looking emails, segment your audience, and track your campaign performance.

14. Analytics Tools

Analytics tools like SurveyMonkey and Google Analytics provide you with important insights into your audience and the performance of your campaigns, thereby improving future strategies.

15. Accounting Software

Keeping track of donations, expenses, and budgets can be a daunting task. Accounting software like QuickBooks or Sage provides a comprehensive solution to manage your charity's finances, making it easier to maintain accurate and transparent records.

Remember, technology is a tool meant to aid and amplify your charity's work and mission. CITA is always here to guide you on this tech journey, connecting you to skilled volunteers and imparting independent advice. It's not just about adopting tech tools; it's about empowering you to better fulfil your strategic mission, enhancing the impact of your charity.

Get help and support with your Charity's I.T.

With CITA, you're not alone in your tech journey.

Learn about CITA’s approach to supporting small and medium charities to harness the full power of technology. Find out about our work providing advice, support, and project delivery services to charities. Register your charity today for free membership with CITA.


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